FREE BENCH TEST AND BER/SCRAP FEES
SkyTeam will bench test components free of charge. Upon passing the test, a fresh INSPECTED/TESTED 8130-3 will be issued, and a certification fee will apply. If a component fails test and inspection, there is no charge. Should a customer request a detailed evaluation, a standard evaluation fee applies. Upon approval of a repair, the evaluation fee will be waived.
GUARANTEED 12 DAY TAT OR 20% OFF
Should SkyTeam not ship a repaired component within 12 calendar days of receipt, excluding holidays and approval time, and fail to provide a no-cost exchange unit, then a 20% discount will be applied to the last revised approved quote. Exclusions: Overhauls and Gyroscopes will have a 20 calendar day TAT guarantee. Items arriving past 12 pm EST will be received the following business day. Quote approvals received after SkyTeam business hours will be received the next day.
Repair warranties extended to 12 months. Overhaul warranties extended to 18 months. This warranty period begins from the tag date. GYROSCOPES are covered under a 6-month warranty for repairs and a 12-month warranty for overhauls.
WEEKLY STATUS REPORTS
To better serve our customers our sales team will provide a status report with updates on customer components every Friday.